I’m not sure why this person that works for a company that is one of my clients would be asking me this, nor why they would consider me tech support for them, but I’ve gotten both an an angry voicemail and an email that says:
I NEED YOU TO RESPOND IMMEDIATELY!!! I NEED THE URL ADDRESS FOR MY WEBSITE *************.COM!!!
Voicemail says the same thing. I responded back and said, “Hi, I’m not clear as to why you are asking me this question, but your website ************.com is actually your URL. Different names for the same thing. Hope that helps.”
I got an email back almost instantly that says:
THIS MOST DEFINTELY DOES NOT HELP!!! THIS IS URGENT AND I NEED A STRAIGHT ANSWER FROM YOU IMMEDIATELY.
I don’t host her website, I don’t know who this person is other than she apparently works for a company that is a client of ours… we do provide a tech service for them, but nothing like tech support. She obviously is meaning to send it to me because she both emailed and called. I’m not loving the shouting, but I am loving the stupidity of her question and response. A quick online search also shows this person to be in her late 20s early 30s - so age isn’t a factor in all of this.
I need a funny way to respond. I can see getting some mileage on this. Copy their CEO who is a friend of mine on the next response?